Local Ford dealer, Evans HalshawGlossop,is celebrating a recent win for excellent Motability customer service.
Winning the quarterly Motability Dealer Award for customer satisfaction and retention, the accolade recognises and rewards outstanding customer service provided by Motability dealerships.
The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary service across the Motability Scheme’s national dealer network. The Awards are judged on how a dealer delivers the Scheme to customers, which is assessed by customer feedback and reviews of their performance. All winners of the quarterly awards are automatically entered into the national, annual awards which are announced at the beginning of the following year.
Simon Foulkes, Motability Dealer Development Manager, presenting the award, comments:“The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience; after all, they are often the first point of contact for our customers. It is important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, and Evans Halshaw were head and shoulders above the rest in Quarter 1. Many congratulations to them on their award.”
Dealer Principal at Evans Halshaw Ford Glossop, John Ogden, comments: “All of us at Evans HalshawFord Glossop are incredibly proud to be recognised for our dedication to working in partnership with the Scheme, which is renowned for its high standards. We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors in 2016.”
Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.
For more information on Motability and the vehicles and servicing offers available at Evans Halshaw Ford Glossop, visit the team atBrookfield, Glossop, Derbyshire, SK13 6JF. Additionally, call 01457 863311 or go online to evanshalshaw.com/dealers/evans-halshaw-ford-glossop/
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About Evans Halshaw
Evans Halshaw is the Volume brand of Pendragon PLC and the UK’s leading volume motor car retailer with franchises that sell and service Ford, Citroen, Honda, Hyundai, Kia, Nissan, Peugeot, Renault, Vauxhall, Dacia and Seat. Today, Evans Halshaw represent 40 Ford dealerships with nationwide coverage and isproud to say it’s the biggest independent Ford retailer in the UK.